Can't Create a Log In to Access Ticketing
If you are having trouble creating a profile to be able to access our ticketing area within this support system and are receiving the error code that cookies are not enabled, please copy the link to a new browser, such as Chrome or Firefox instead of Safari to create your password. We find Safari often blocks the password creation process. Once a password has been successfully created, you will be able to log in on any browser.
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Accessing Vincipia Support
To access Vincipia support, go to Support in the main Vincipia menu. After clicking Support you will be directed to our knowledge base. Here you are able to search for any number of issues you may have questions on. These articles provide details on ...
Phone Number for Vincipia
As you may have noticed, there is no contact phone number to be able to reach Vincipia. We understand this can cause confusion and wanted to address the reasoning, which will hopefully answer any remaining questions. We do not utilize phones, ...
Member portal access
VinSipp profiles are not automatically created. Every customer will have to create a log in using the exact same email address used to sign up for your club and verify their account through the confirmation email VinSipp sends. Our VinSipp member ...
Adding Users in the Admin Portal
Additional users for your Vincipia account can be added in the Admin Portal of Vincipia. You will need to do this process for any employee names you want visible on the sign up form for your clubs if you want to track employee membership sign ups. To ...
Instructions for Club Members to Create VinSipp Accounts
To manage your club membership online please follow these steps: Go to www.vinsipp.com Select "Create An Account" Enter your information using the exact, case-sensitive email used to sign up for the club Select Sign Up Verify your email A ...