Offer multiple shipping carriers and strategies
Our partnership with Shippo allows for variable rate shipping to be applied to all Vincipia shipping orders and your choice of carrier.
When setting up a shipping strategy in Vincipia (Fulfillment > Shipping), use the Allow for Online Orders toggle to designate that shipping strategy as available for eCommerce purchases. You can offer as many strategies for online orders as you like for both UPS and FedEx via the Shippo integration so long as you have a carrier account permitted for alcohol linked in Shippo.
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Offering multiple shipping options to online customers
Vincipia customers can utilize our integration with Shippo to provide various different shipping options with FedEx and UPS. Vincipia customers can also choose to set customized shipping strategies for flat-rate and free shipping offerings. Go to ...
Tax isn't being applied to club shipping
Shipping has to be set as taxable or not taxable for each state you ship to. To set shipping as taxable or not for a State: Go to Fulfillment. Select Compliance. Select the State you would like to modify and click Edit. Activate/deactivate the ...
UPS and FedEx Shippo Errors
If an order is skipped during processing due to a Shippo error: Shippo requires certain parameters for the accounts that they provide. While they offer an integrated UPS account, in order to ship Alcohol you have to connect your own Business UPS ...
Tracking and reviewing club orders
Go to Process. Select the club processing you would like to review. Under Members Processed, you will see general data on the club billing. Selecting Member Report will provide a full, searchable listing of customers that were billed, declined, or ...
Customer in More than One Club
So, you have a customer who wants to be in multiple clubs? We have a few options to help accommodate this: Option 1: The easiest solution would be to create two profiles for them within Vincipia and put one under each club. When you go to process ...