Offering multiple shipping options to online customers

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• Offer multiple shipping carriers and strategies

  Our partnership with Shippo allows for variable rate shipping to be applied to all Vincipia shipping orders and your choice of carrier. When setting up a shipping strategy in Vincipia (Fulfillment > Shipping), use the Allow for Online Orders toggle ...

• Customer in More than One Club

  So, you have a customer who wants to be in multiple clubs? We have a few options to help accommodate this: Option 1: The easiest solution would be to create two profiles for them within Vincipia and put one under each club. When you go to process ...

• Tax isn't being applied to club shipping

  Shipping has to be set as taxable or not taxable for each state you ship to. To set shipping as taxable or not for a State: Go to Fulfillment. Select Compliance. Select the State you would like to modify and click Edit. Activate/deactivate the ...

• Tracking and reviewing club orders

  Go to Process. Select the club processing you would like to review. Under Members Processed, you will see general data on the club billing. Selecting Member Report will provide a full, searchable listing of customers that were billed, declined, or ...

• Creating Vincipia packaging options

  Packaging options are required for eCommerce and custom clubs. The Vincipia system uses AI to know which package to place the cart items into. To set up the packaging: Go to Fulfillment. Select Packaging. Select Create Packaging Strategy Complete the ...