Popular Articles
Why was my member skipped?
You can find information about why a member was skipped under the Process section in Vincipia. Click on the club process in question, select Member Report, and either search or scroll through the members to find the one you are looking for. Beside ...
Offering multiple shipping options to online customers
Vincipia customers can utilize our integration with Shippo to provide various different shipping options with FedEx and UPS. Vincipia customers can also choose to set customized shipping strategies for flat-rate and free shipping offerings. Go to ...
Restricting club signups to states in which I do business
To allow or deny customers to sign up from certain states: Go to Fulfillment. Select Compliance. Select the State you would like to manage. Activate/deactivate the Onsite Compliant toggle for states where you have a physical location for Pickup ...
Updating products
To access your products: Go to Products. Select from the active products listed. If the product does not appear, click Import Item, search, select, and Importinto Vincipia. Select the desired Variation to update. Click Edit at top right. Update the ...
Accessing my shop page
Find your unique shop page link in Vincipia at Ecommerce > Settings and scroll to the bottom.